BUSINESS IMPLICATIONS OF VoIP

Speaker Biographies

Session 1: VoIP Technology and Capabilities: Now and the Near Future

Michael Frendo is Cisco’s Vice President responsible for the Voice Systems Engineering Division of the Voice Technology Group. His team is responsible for driving Cisco wide engineering initiatives through the architecture, standardization, implementation and customer deployment of end-to-end Internet Protocol Communications Systems.

Previously, Michael was Cisco’s Vice President responsible for the Protocol and Sessions Applications Division of the Voice Technology Group. His team was responsible for the development and deployment of advanced Voice Over IP protocols and application enabling technology for a broad range of Cisco products.

Michael had been Cisco’s Vice President responsible for the Technology Center, and led both an advanced development team and a new markets and technologies team. These teams focused on expanding and extending the Cisco technology base and also investigated and encouraged development of new technologies that complement Cisco’s telecommunications products.

During his career at Cisco Michael has been a Senior Director of the Global Alliances Engineering team at Cisco, which defined and executed many joint engineering projects with strategic Cisco partners and initiated several new technology developments. He was appointed to this role in December 1996, which expanded upon his position as a Senior Manager within the Global Alliance Engineering team. His primary responsibilities were to investigate new technology partnerships, manage the Business Development process and to deliver new products or technologies into Cisco or into the strategic partner.

Frendo has a B.Sc. in Computer Science from the University of Western Ontario in London, Canada and an M. Eng. And PhD. In Electrical Engineering from McMaster University in Hamilton, Canada.

Dr. Stagg Newman provides technology, regulatory, and strategic advance and analysis to telecom client teams worldwide. He has served well over 100 client teams worldwide. He provides technical leadership for the Firm’s knowledge development efforts, particularly in broadband access and high speed wireless. He serves on the Technology Advisory Council of the U.S. FCC, where he led the Broadband Working Group that assessed broadband access platforms. Prior to joining McKinsey, Stagg was Chief Technologist at the FCC.

Stagg started his telecommunications career with Bell Labs in 1976. From 1994 to 1997 he was Vice President, Network Technology and Architecture, Applied Research at Bellcore where he managed the optical networking, wireless, and network access research programs.

Stagg received his B.S. from Davidson College and his M.S. and Ph.D. from Cornell in math.

Professor Henning Schulzrinne received his Ph.D. from the University of Massachusetts in Amherst, Massachusetts. He was a member of technical staff at AT&T Bell Laboratories, Murray Hill, and an associate department head at GMD-Fokus (Berlin), before joining the Computer Science and Electrical Engineering departments at Columbia University, New York. He is currently chair of the Department of Computer Science.

Protocols co-developed by him, such as RTP, RTSP, and SIP, are now Internet standards, used by almost all Internet telephony and multimedia applications. His research interests include Internet multimedia systems, ubiquitous computing, mobile systems, quality of service, and performance evaluation.

Session II: VoIP vs. POTs: Which has a Fundamental Advantage?

Michael Sisselman is the founder and president of MES GLOBAL, a management consulting firm specializing in Business Technology Integration and Technology Risk Management. Recent clients include JPMorgan Chase, ATT, RR Donnelley, and Flagship Healthcare Management. He received his first Master degree from London School of Economics where he studied econometric forecasting, and has just completed his Executive MBA at Columbia University.

Clayton Lockhart has been with AT&T for twenty-two years. He began his career at Bell Laboratories after receiving a Ph. D. in Physics from the University of Texas at Austin and a B. S. in Physics from Harvard University. After being promoted to Vice President, Architecture and Strategic Operations Planning in AT&T Labs in 2002, he assumed the role, in June of 2003, as Vice President for Global Network Planning and Development, also in AT&T Labs. Clayton is leading the team responsible for delivering voice services and global network support for AT&T Business and Consumer. He is also responsible for TDM network development engineering, VoIP network planning/development engineering, and data/IP network infrastructure development and systems engineering, including VPNs, internal voice systems and internal LAN/WAN planning and development engineering, network and customer-focused reliability and performance analysis, as well as service development of the AT&T Worldnet and AT&T Managed Broadband Internet Service Provider platforms.

Clayton has also worked in the areas of voice and data network design, adaptive network simulation, distribution restoration protocols and network design, service development for Internet-related services and the Government market, ISDN and IP equipment interoperability testing, and network reliability planning.

Clayton has published papers and given talks in the areas of survivable and robust network design methods, the impact of earthquakes on network call blocking, performance analysis through the use of simulation and difference equation techniques, and distributed restoration protocols and algorithms as applied to Sonet networks. He has also published papers on sonar beamforming, time operators and unstable systems in statistical mechanics, quantum measurement theory, and gravitation. His Ph. D. thesis is in the area of ergodic theory and time-ordering principles in chaotic quantum and classical systems. In between soccer and football weekends with the kids, Clayton enjoys playing the banjo, mandolin and piano.

Kevin Werbach is an independent technology analyst and consultant. He advises companies and writes on emerging technologies in communications, media and software. He also organizes the annual Supernova conference on the decentralization of software, communications, and media.

Werbach is the former Editor of Release 1.0, a renowned publication that explores trends related to the Internet, communications and computing. He also co-organized Esther Dyson's exclusive PC Forum conference for four years. His writing has appeared in Harvard Business Review, Fortune, Wired, Slate, The Industry Standard, Harvard Law Review, Red Herring, and Business 2.0, among other publications.

Previously, Werbach served as Counsel for New Technology Policy at the Federal Communications Commission. Called "one of the few policy wonks who really got it" by Wired, he helped develop the United States Government's e-commerce policy, shaped the FCC's approach to Internet issues, and authored Digital Tornado, the first comprehensive analysis of the implications of the Internet on telecommunications. He remains an active participant in Internet policy debates.

Session III: VoIP Service Outside U.S.

Yves Gassot has been the IDATE CEO for 13 years. IDATE is a leading European think-tank dedicated to the Telecom-Media-Internet industry.

Yves Gassot has acquired extensive experience an knowledge in these markets through a wide range of research, studies and publications. He is a member of many scientific and policy-oriented committees: the French Counseil General des Technologies de l’Information, the board of ENCIP and ITS, the advisory council of PTC, to name a few. He is director of the Communications & Strategies review, editor of the DigiWorld Yearbook and in charge of the executive organization of the IDATE International Conference.

Yves Gassot graduated with a degree in architecture and has a master’s in political science (Paris).

Lawson Hunter is Executive Vice President of BCE Inc. In this role, he oversees regulatory and competitive affairs as well as a broader agenda of public policy issues, with a particular focus on Bell Canada’s operations.

Previously a Partner with Stikeman Elliott, Lawson is one of Canada’s leading competition and trade lawyers. He has extensive experience in both the public and private sectors.

In the public sector, Lawson served as Director of Investigation and Research under the Competition Act and as Deputy Minister of Industry responsible for the Bureau of Competition Policy. He is viewed as the primary author to the Canada’s Competition Act, which became law in 1986.

During his career in the private sector, Lawson advised a wide array of national and multi-national corporations on competitive and regulatory law. He also provided consulting services to a number of federal government departments including Industry Canada and Transport Canada.

Lawson is a member of the Ontario and new Brunswick bars. He is a graduate of The Unviersity of New Brunswick (LLB) and Harvard University (LLM).

Luncheon Speaker

Robert Pepper is Chief of Policy Development, in the Office of Strategic Planning and Policy Analysis for the Federal Communications Commission. Perviously, he had been Chief of the Office of Plans and Policy (OPP) since December 1989. Pepper and the Office of Strategic Planning and Policy Analysis are responsible for policy questions that cut across traditional industry and institutional boundaries, especially those arising from the development of new technologies. At OSP, Pepper’s responsibilities have included leading teams implementing provisions of the Telecommunications Act of 1996; assessing the development of the Internet and the broadband markets; designing and implementing the first spectrum auctions in the United States; developing more market-based spectrum policies; assessing competition in the video marketplace; and assessing the impact of the development of the Internet on traditional communications policy structures.

Before joining the FCC, Pepper was Director of the Annenberg Washington Program in Communications Policy Studies. He also has been Director of Domestic Policies and Acting Associate Administrator at the National Telecommunications and Information Administration and developed a program on communications, computers, and information at the National Science Foundation.

Pepper is a graduate of the University of Wisconsin-Madison, where he also received his doctorate.

Session IV: Sizing VoIP Market Demand

Paul Rappoport is Associate Professor of Economics at Temple University. He has over 25 years of experience in data analysis, modeling and statistical assessment, with a specialization in telecommunications demand analysis. Dr. Rappoport has written extensively on telecom demand models. His current research interests include: modeling consumer’s willingness to pay; the construction of internet metrics; assessing the Digital Dive; specifying and modeling business broadband; forecasting internet demand and measuring the nature of network externalities. He is a Senior Fellow at Columbia University’s Center for Tele-Information. He received his Ph.D. from the Ohio State University in 1974.

Session V: VoIP Service in the U.S.

Jeffrey Citron is a technology pioneer and visionary who transformed the financial services industry. As Chairman and CEO of Vonage, Mr. Citron aims to redefine yet another industry—telecommunications.

Mr. Citron spearheaded some of the more revolutionary financial services developments over the past decade. In 1995, Mr. Citron founded The Island ECN, a computerized trading system designed to eliminate the problems associated with order execution. Instinet Group recently acquired the Island ECN for $503 million. Today, the newly merged company is one of the largest global financial exchanges, and is responsible for more than one in four NASDAQ trades.

Following on the success of The Island ECN, Mr. Citron founded and became the Chairman and CEO of Datek Online Holdings Corp. as Datek transitioned into the online brokerage industry. Under his leadership, Datek had grown to become the fourth largest onl8ine brokerage in the U.S., and was recently acquired by Ameritrade Holdings for $1.3 billion. The newly merged company, with nearly 3 million customers, is now the second largest online financial services firm behind the Charles Schwab Company. Mr. Citron departed Datek in 1999 and, recognizing a similar opportunity, founded Vonage.

Apart from his entrepreneurial activities, Mr. Citron is continually pursuing philanthropic initiatives. He currently serves on the board of the Montclair Art Museum and through his family foundation routinely funds medical research, supports the Arts and dedicates his time and resources to children’s charities.

Raul K. Martynek is President and Chief Executive Officer of Eureka Networks (11/03), a facilities-based Integrated Communications Provider service commercial customers in major metropolitan areas. Eureka provides voice, data, Internet and Value added services delivered over its own facilities installed in over 750 office buildings. He was previously Chief Operating Officer of Eureka where he managed the successful integration of five acquisitions dating back to December 2000. Prior to Eureka, Mr. Martynek was the Chief Operating Officer of Gillette Global Network, where he was responsible for GGN’s operations. Mr. Martynek served in several other roles at GGN, da5ting back to 1995, including Executive Vice President and Vice President of MIS. Mr. Martynek earned a B.A. from S.U.N.Y. Binghamton, graduating Phi Beta Kappa, and a Masters Degree in International Finance from Columbia University.

Jeff Pulver is the President and CEO of pulver.com, and one of the true pioneers of the Internet telephony/VoIP industry. Leveraging well over a decade of hands-on experience in Internet/IP communications innovation, Mr. Pulver is a globally renowned thought leader, author and entrepreneur. He is the publisher of The Pulver Report and VON magazine, and creator of the industry standard Voice on the Net (VON) conferences, where all sectors of the IP communications come together to discuss, debate, and advance the industry. Additionally, Mr. Pulver is the founder of Freeworld Dialup (FWD), the Von coalition, Libre Tel, WHP Wireless, pulverinnovations, Digisip, and is the co-founder of VoIP provider, Vonage.

Jay Rolls is the Vice President, Telephone & Data Engineering at Cox Communications in Atlanta. He also chairs the cable industry’s DOCSIS Certification Board.

Previously, Mr. Rolls was the VP of Business Development at Pacific Broadband. And in 1999 and 2000, he served as the VP of Network Engineering at Excite@Home. Earlier in his career, Mr. Rolls spent nine years in Germany with Alcatel and BBN Communications (now part of Level3).

Mr. Rolls received a B.S. in Electrical Engineering from the University of Virginia in 1983 and an M.S. in Systems Management form the University of Southern California in 1988.

Session VI: Financial Impact of VoIP

James Allen is Senior Consultant, Fields of Expertise: broadband technology deployment, especially DSL; local loop; satellite; ASP; business planning; cost-benefit analysis; modeling; qualitative operational analysis; software design; management information systems; databases; training.

Allen’s education and affiliations are a B.Sc. Degree in Physics, Durham University; Ph.D. in Experimental Physics, Durham University; and member of the Operational Research Society.

Glen Campbell covers telecommunications services and cable companies for Merricll Lynch’s Equity Research department. Glen has had consistent top three ranking in analyst syrveys by Brendan Wood and Greenwich.

Prior to joining Merrill Lynch in 1996, Glen was the Telecommunications and Media Analyst for Bunting Warburg (the predecessor firm to UBS Warburg in Canada). He joined Bunting Warburg in 1989 as an associate for the Corporate Finance group and spent two years on secondment with S.G. Warburg in London.

Glen has an MBA from the University of British Columbia and a BA (Economics) from the University of Western Ontario.

In addition to his coverage of Canadian telecom and cable stocks, Glen supports the global telecom and cable teams with work on specific topics, including DSL, cable modem services and cable telephony, and specific research products.

Frank Governali is co-head of global telecom research for Equity Research Telecom Services. He joined the firm in Credit Suisse First Boston from 1988 to 1999, Kidder, Peabody & Co. from 1984 to 1988, and the Chase Manhattan Bank from 1979 to 1984.

Frank is a member of the Association for Investment Management and Research. He received an M.B.A. from New York University in 1979 and an A.B. from Dartmouth in 1977.

CITI Staff

Robert C. Atkinson is Director of Policy Research at CITI. Bob joined CITI as Director of Policy Research in June 2000 as a consequence of CITI receiving a substantial multi-year grant from the Alfred P. Sloan Foundation for the purpose of expanding CITI into a Sloan Center for Telecommunications Research. During this time, Mr. Atkinson played a leading role in most of the key regulatory and public policy decisions that introduced competition to the local telephone markets and shaped the CLEC industry. Prior to joining CITI, Mr. Atkinson was the Deputy Chief of the FCC’s Common Carrier Bureau. With the Chief of the Common Carrier Bureau and two other Deputy Chiefs, he was responsible for developing, implementing and enforcing FCC policies and regulations governing telecommunications, including the UNE Remand and the approvals of the SBC-Ameritech, Bell Atlantic-GTE, and Qwest-US West mergers. Mr. Atkinson co-founded and was the first President of the Association for Local Telecommunication Services (ALTS). Mr. Atkinson was graduated from University of Virginia in 1972 with a B.A. in Government and Foreign Affairs. He later received a J.D. from Georgetown University Law Center in 1979. While at Georgetown, Mr. Atkinson was a member of the Georgetown Law Journal. He is presently admitted to the bar in New Jersey.

Eli M. Noam is the Director of CITI and Professor of Finance and Economics at the Columbia Business School. Eli Noam has been a professor of Finance and Economics at the Columbia Business School since 1976. Served for three years as a Commissioner for Public Services of New York State. Director of the Columbia Institute for Tele-Information, a university-based research center focusing on strategy, management, and policy issues in telecommunications, computing, and electronic mass media. Chairman of the MBA concentration in Media Management and of the Virtual Institute of Information. He has also taught at Columbia Law School, Princeton University’s Economics Department and Woodrow Wilson School, and the University of St. Gallen, and is active in the development of electronic distance education. Noam has published over 20 books and 300 articles in economics journals, law reviews, and interdisciplinary journals.

He was a member of the boards or advisory boards for the Federal governments FTS-2000 telecommunications network, the IRS’s computer system reorganization, the National Computer Systems Laboratory, the National Commission on the Status of Women in Computing, the Intek Corporation. He served on the National Research Council’s study committees on Broadband (2002), and Telecom R&D (2003). He was recently appointed to the President's Information Technology Advisory Committee (PITAC). He is a Fellow of the World Economic Forum, a member of the Council on Foreign Relations, and a commercially rated pilot. He received the degrees of AB (Phi Beta Kappa), MA, Ph.D. (Economics) and JD from Harvard University.